UPDATES AND NEWS REGARDING THE CURRENT SITUATION DUE TO COVID-19

20/04/2020

From Magom HRC we have been monitoring the situation regarding the coronavirus (COVID-19) and the different affections it is assuming in the day-to-day lives of people and companies. In the wake of the state of alarm in Spain and other countries, we have taken the appropriate measures to offer the best possible service to our clients and to guarantee care through the usual means. As of today, our production center and, although the situation is changing and there are external conditions that can affect the fulfillment of deliveries, we work so that the impact on future and ongoing orders is minimal.

Remember that from 8:00 to 15:00, Spanish time, we will assist you on all social networks, our Whatsapp +34 683 155 863 and in our customer service mail [email protected]

Greetings, Team Magom HRC.

30/11/2020

To this day, we continue working normally, trying to make the situation have the least possible impact. All our workers are provided with masks and medical supplies to guarantee the safety of workers, suppliers, carriers and customers.

The delivery times with the different transport companies have not changed, except with Asendia.

This is the statement we have received from Asendia Spain:

"We cannot assure normal transit times and there may be delays, caused by COVID and the increased volumes that postal operators and other last mile distributors are experiencing due to the Peak Season.

Royal Mail (UK) and BPost (BE) have already reported overcrowding in their warehouses and delays in order delivery.

On the other hand, deliveries to Italy through Colissimo are being temporarily affected in the following postal codes: 87030, 87031, 87032, 87035, 87050, 88020, 88021, 88022, 88024, 88025, 88040, 88041, 88042 , 88044, 88045, 88046, 88047, 88049, 88050, 88051, 88054, 88055, 88056, 88060, 88062, 88064, 88065, 88067, 88068, 88069, 88070, 88100, 88835, 88837, 88838, 88841, 88842, 88838, 88841, 88842, "

Best regards,

MAGOM HRC team.

27/01/2021
Dear customers,
We inform you that the new measures against COVID-19 applied in our municipality today and until February 9 do not affect our work activity, manufacturing times or customer service. Although there are external conditions that may affect the fulfillment of deliveries, we work to make the impact is the minimum possible.
Due to the closure of borders and the closure of non-essential shops, we do not admit store pick-up and our factory is not open to the public.
All our employees are provided with the necessary material to ensure their safety and that of our customers.
If you want more information about manufacturing times or shipping times, remember that from 8:00 a.m. to 3:00 p.m., Spanish time, we will assist you on all social networks, our WhatsApp +34 683 155 863 and in our customer service email [email protected]
Thank you for your trust.
Sincerely,

The MAGOM HRC team.

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